Luxury Maintenance Plan
How many details do I get per month?
You can select either a bi-weekly plan or a weekly plan. Please keep in mind that space for the weekly plan is very limited.
Can I alternate vehicles on my plan?
Yes, with our Flex Plan, you can alternate one vehicle each month. However, the alternate vehicle must meet specific criteria.
What is the criteria for alternating vehicles on the Flex Plan?
The second vehicle must be detailable within 45 minutes to 1 hour. If it requires more time, additional charges may apply to ensure the vehicle is cleaned to our standards.
How many vehicles can I alternate on my plan?
You can alternate one other vehicle per month.
The price for the Luxury Maintenance Plan is it per detail or per month?
Price for the Luxury Maintenance Plan is per month per vehicle
Plan Holds and Payments
Can my plan be placed on hold?
Yes, you can place your plan on hold.
How long can my plan be placed on hold?
You can place your plan on hold for up to 4 months per calendar year.
How much does it cost to place the account on hold?
It is free of charge to place your account on hold.
What are the benefits of placing my account on hold?
By placing your account on hold, you lock in the current rate, preventing potential price increases during your hold period.
What happens if I need more than 4 months?
In some cases, we can extend the hold for another month, but for anything beyond that, we recommend canceling the plan
How do I pay for my plan?
The first payment is made at the time of your appointment via Zelle, Venmo, Cash App, credit, or debit card.
Is a card on file required for auto-billing?
Yes, having a card on file is required for auto-billing
What happens if my invoice is not paid on the due date?
We will attempt to reach you to resolve the balance. If we cannot do so, your plan will be removed, and you may lose your current rate if you wish to continue the plan later.
Appointments and Cancellations
What happens if it rains on the day of my appointment?
If weather conditions are severe, we will attempt to service your vehicle in a garage or covered area. If that is not possible, we may offer a credit adjustment for the uncompleted area or a credit for the missed detail.
What happens if I need to cancel an appointment on the day of service?
You can reschedule via the online appointment link, but a cancellation fee may apply if you cancel on the day of service
When will I be billed for the Luxury Maintenance Plan?
You will be billed on the 1st or 15th of each month, depending on when your plan starts.
Ceramic Coating and Service Inquiries
When is the best time to have my vehicle ceramic coated?
The best time to apply ceramic coating is when you first purchase the vehicle to preserve its new condition.
Can I still use a car wash after ceramic coating is installed?
It is highly recommended not to use a drive-through car wash, as it can damage the ceramic coating.
How often do I need to have my vehicle ceramic coating treatment done?
We recommend a treatment at least once every 6 months.
How can I get an estimate for ceramic coating?
You can fill out the request form located under the ceramic coating table on our website.
Do you detail or ceramic coat boats, RVs, Slingshots, golf carts, etc.?
Yes, fill out the request form in its entirety for an estimate.
What are your hours of operation?
We are open Monday-Friday from 7 am to 4 pm
Can I set a standing appointment?
Yes, you can set a recurring appointment for monthly or yearly details at no additional charge.
Other Benefits and Discounts
What discounts do you offer?
We offer a US Military Veteran Discount.
Can I request my preferred detail technician?
Yes, you can request a specific technician if their schedule allows
What are the benefits of being on the Luxury Maintenance Plan?
You receive discounts on additional services and products, including ceramic coatings and detailing products
Can I call to book appointments over the phone?
All bookings are done via our online appointment system, though we can assist you over the phone with the process.